When you have an awesome experience with a Panda on the My Panda app, you may want to set them as your Preferred Panda.
Once you set a Preferred Panda, that person will be the first one to receive a notification about your service requests.
We know that finding the option to set a Panda as a “Preferred Panda” can be a little tricky, so we’ve made this 4-Step Guide to help!
Here are the steps you need to take to set a Preferred Panda:
1. Select “My Requests”

The first step is to open the left side menu. Once the menu is open, tap “My Requests.”
2. Tap a Completed Request

Next, you’ll be taken to a screen that shows your Active and Completed Requests. Tap on the Completed Request with the name of the person that you want to set as a Preferred Panda.
3. Tap Panda Name

Once you’re viewing the details on a Completed Request, tap on the person’s name that you want to set as a Preferred Panda. This will take you to their profile page.
4. Tap the “…” and Set Preferred

Once you’re on the Panda profile page, tap the three dots (“…”) in the upper right corner of the screen.
This will open a new menu below where you have the option to “Set As Preferred”. Simply tap that option and that person will now be set as one of your Preferred Pandas!
Got more questions or feedback about how it works? Send an email to membersupport@mypandaapp.com.